Questions & Answers

Answers to some questions we are most commonly asked.

General Questions

Is there available parking on site at Orchards Press?

Yes, we have a large car park, free for customer use.

How can I contact you?

You can contact the team at Orchard Press either directly via phone or email. Alternatively, in person by visiting our premises where there is a safe and welcoming reception area.

What are your opening times?

Monday to Thursday 8.30am to 5.30pm and Friday 8.30am to 5pm. We are closed on Bank Holidays and between Christmas and New Year.

What is your available product range?

Our range is vast and unlimited. The only items we do not print is clothing. Please do call us for more information.

  • Office Stationery
  • Marketing literature
  • Social Distancing Products
  • Point of Sale display items
  • Personalised customised gifts
  • Invitation cards
  • Window graphics
  • Vehicle Graphics
  • Floor, wall and window Stickers
  • Signage
  • Banners
  • Bespoke unique individual one-off print
  • Door drops and direct mailings
  • Order Fulfilment
  • Finishing
  • Large scanning
  • And so much more

Do you have available samples of print and your workmanship to look at?

Yes, we have a large range of printed products in a dedicated reception area which can be shared.

Do you have an in-house design studio to help with artwork?

Yes, Orchard Press has a dedicated department with professional designers who can create artwork on behalf of a customer if required.

What delivery options are available?

A variety of services are available depending on the delivery address. If a customer is local, we can deliver in person via the Orchard Press van. If outside the region we can arrange either a same day delivery service or an overnight courier. Alternatively, a customer can collect in person if preferred.

Can you deliver to another address to the invoice address?

Yes of course, please let us know at time of order placement.

How can I pay for my order?

BACs, Faster payment, debit cards, credit cards or cash can be accepted. Online shop payments are conducted through our secure online shop.

Do you offer a credit account to new customers?

We can with customers who spend over £500 per month. There is a credit application form to complete. Please request this form from us if you wish to set up an account.

Is there a minimum order quantity at Orchard Press?

No. As a business we are extremely flexible and can offer a bespoke one-off print if required by the customer.

Common Questions & Answers Relating To Print

What is the difference between ‘Digital’ and ‘Litho’ printing?

Litho relies on the transfer of wet ink via a printing plate with an image on it; whereas Digital uses a dry toner which is fused directly onto the sheet using heat.

What is GSM?

Paper is measured in ‘Grams per Square Metre’ (GSM). The higher the GSM, the heavier and thicker the paper.

  • 80-120gsm – Everyday paper for office stationery such as letterheads and compliment slips. This commonly used paper, known as offset paper, has high brightness and uncoated rough surface can be written on.
  • 130-170gsm - This weight is best flyers, leaflets and brochure text pages which provides a smooth surface that is more difficult to write on unlike the 80-120gsm. This type of paper is ideal for printing high-quality images, perfect for marketing products.
  • 200-300gsm - This range offers the best paper weight for brochure covers and premium flyers as it is not card but a heavier, sturdy material.
  • 300-400gsm - This weight is referred to as board/card, ideal for high quality print such as business cards, postcards, presentation folders, wedding stationery and order of services.

What are the different types of paper?

Bond is uncoated paper and coated is commonly silk or gloss paper.

What is the difference between coated and uncoated paper?

Coated paper has an agent added to its surface in order to improve brightness, smoothness or other printing properties. Uncoated paper does not have a coating to fill in between the fibres which tends to be more porous which is popular on letterheads and compliment slips.

What is bleed?

Bleed is print that goes beyond the edge where a sheet will be trimmed off. Artwork can often extend into the bleed area therefore; after trimming, the bleed ensures that no unprinted edges occur in the final trimmed document.

What is CMYK?

CMYK is referred to as ‘Four colour printing’ using four prime colours as its base; Cyan, Magenta, Yellow and Black. With various combinations of these four colours, it is possible to produce virtually every colour you can imagine!

What are Pantone colours?

Pantone is the standard language for colours that refer for a specific shade. The formula developed by pantone is known as spot colour. Colours are identified by a unique name or number; these can be selected from a pantone colour swatch book and these colours are used when litho printing.

What is Adobe PDF?

Adobe Acrobat is a family of application software and Web services developed by Adobe to view, create, manipulate, print and manage files in Portable Document Format (PDF). PDF can print any kind of document including text, graphics, images and colour. It is compatible with all computers and software.

What resolution should I save my photos and graphics?

Resolution should be set to 300 dpi. Pictures and graphics taken from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed. It is also worth noting you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly.